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Get in touch for professional security solutions - Available 24/7
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Main Office:
1177 Rockingham Dr Suite 200, Richardson, TX 75080
Mon-Fri: 8AM-6PM
Business Hours
Office:
Mon-Fri: 8AM-6PM
Sat: 9AM-3PM
Emergency: 24/7
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Request A Free Quote
Tell us a bit about your business and security needs. It only takes a minute, and our team will follow up with a customized, no-obligation quote within 24 hours.
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Common Questions
Frequently Asked Questions
We can typically deploy security guards within 24-48 hours for standard requests. For emergency situations, we offer same-day service depending on availability. Contact us immediately if you have an urgent security need.
Yes, absolutely. All our security guards are fully licensed by the state, background-checked, and drug-tested. Pioneer Investigation Services is fully bonded and insured with comprehensive liability coverage for your protection.
Our guards complete comprehensive training including state-required certifications, emergency response procedures, de-escalation techniques, report writing, customer service, and industry-specific protocols. Armed guards receive additional firearms training and certification.
We use GPS tracking for mobile patrols, digital reporting systems, regular site inspections by supervisors, and maintain 24/7 communication with all guards. Each client is assigned a dedicated account manager for immediate issue resolution.
Pricing varies based on service type, location, hours required, and specific needs. We offer flexible packages including hourly, daily, weekly, and monthly contracts. Contact us for a free, customized quote with no obligation.
Yes, we serve clients throughout Texas and in select neighboring states. Our service areas include Dallas-Fort Worth, Houston, Austin, San Antonio, and surrounding regions. Contact us to verify service availability in your location.
Need Immediate Security Assistance?
Our emergency response team is available 24/7 to handle your security needs. Don't wait—contact now for immediate service.